This product notice is to inform you that some RNB and RTR repair kits were shipped without an o-ring, part 802HSN.
Repair kits missing this o-ring were sent out between June 1 and August 2, 2018. Repair kits shipped after August 2 contain all correct parts.
Here are your next steps:
- Check your stock of RNB and RTR repair kits for a stamped manufacture date between 6/1/2018 and 8/2/2018.
- A date within this range indicates that the repair kit will be missing the o-ring.
- Contact our Customer Service team at 405-525-4298, or your local Kimray store, to report how many o-rings you need for replacements and she will send those to you.
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