We promise to partner with you, to anticipate your needs, and to provide timely solutions that exceed your expectations.
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We promise to partner with you, to anticipate your needs, and to provide timely solutions that exceed your expectations.
We promise to partner with you, to anticipate your needs, and to provide timely solutions that exceed your expectations. We can make this promise because of our Extreme Customer Service philosophy.
Extreme Customer Service is not only meeting our customers’ needs but anticipating them to the best of our ability and going a step beyond. It is serving our customers with their best interests in mind. This is not only the way we treat external customers, but also the way we treat each other—our internal customers.
Extreme Customer Service is described in Philippians 2:3-4: “Do nothing from selfish ambition or conceit, but in humility count others more significant than yourselves. Let each of you look not only to his own interests, but also to the interests of others.”
This leads to three basic principles we strive to follow here at Kimray when dealing with other team members, distributors, and customers.
The Kimray Chronicle is your source for news within the Kimray community.
Each monthly newsletter includes information on product improvements, tips on how to better optimize your site, videos and articles on how to complete your own repairs, as well as news about training and events.
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